FAQ

Here are some questions we get asked by parents on a regular basis. If you need any extra information, or if you have concerns or queries that aren't covered below, please feel free to contact us anytime.

What are your operating hours?


We are open from 7am-6pm, Monday to Friday.




What are your child to teacher ratios?


These vary depending on the age group.
In our 0-1yr and 1-2yr old rooms, we have an average ratio of 1:4.
In our 2-3yr old room, we have an average ratio of 1:6.
In our 3-6yr old rooms we have an average ratio of 1:8.




How do I request a visit to the centre?


No need! You can pop in for a visit anytime, Monday to Friday, 9am-3pm is best. We would love to show you around.




What is your capacity (#children) for the different age groups?


Potiki Pukeko Room (0-1yrs) – 10 children Pepi Piwakawaka (1-2yrs) – 12 children Teina Tui (2-3yrs) – 16 children Tuakana Takahe (3-6yrs) – 20 children Tuakana Kea (3-6yrs) – 45 children




Are meals provided at your centre?


Morning tea, lunch and afternoon tea are all provided, with the exception of our Kindy day children (3-6yrs), who attend 8:30-2:30pm, and who bring their own packed lunch box. We also have a ‘lunchbox day’ on Fridays in our Teina Tui and Tuakana Kea rooms, where children are encouraged to bring a lunchbox with several healthy snacks, and our teachers support them to make their own sandwich for lunch upon arrival (bread, toppings and spreads are all provided by the centre).




What does my child need to bring?


We ask that they bring along a bag each day with at least three changes of clothes (we do like to get creative and engage in messy play opportunities!), a named drink bottle, nappies if required and any special comfort toys/snugglies that they may need during their transition process or for their sleep time.




Are you open over the holidays?


We are open throughout the year, except for public holidays, and we usually close for up to two weeks over the Christmas period. We also offer families a holiday discount of 4 weeks per year. Be sure to ask us if you have any questions about this.





We have spaces available now,
pop in for a pre-enrolment chat!

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